Troubleshooting

Sanford Health Plan’s online wellness portal simplifies wellness management. Start at MyChart. Sanford Health values ties with local and regional healthcare partners. Healthcare professional resources are here. My Sanford Chart allows individuals safe online access to medical and health insurance records.

My Sanford Chart

Your username or password cannot activate. This code only verifies your identification once. Your code expires.

Solution To Login Issues

Users seldom require the troubleshooting instructions, but sometimes they do. Let’s examine it.

  • Check your internet connection first. Timeouts come from failure.
  • Verify your information. Password display is available. Hide your password.
  • Disengage the CAPS LOCK key.
  • Clear your cache and cookies if the site is still inaccessible. The most popular browsers have instructions below.
  • Disabling VPNs is the sixth step. Websites ban IPs and countries.
  • Without a VPN and a reliable connection, you may have forgotten your password. Reset your password here.
  • Contact us if you still can’t log in. We’ll gladly help.

You cannot access the official portal, contact customer care, or visit the local office.